How long have you been working with Czarnikow?
I started working with Czarnikow since 2009, in Mexico when I was working at Mars, in the Chocolate Division. It has been now 12 years working with Czarnikow now across the world basically. I have met Czarnikow people in different offices: Mexico City, Sao Paulo, Miami, London, Dubai, Singapore, Guangzhou (China).
Q: Before working with us, what were the problems and challenges you faced?
The most common problems have been price discovery of sugar in domestic markets and customised supply chain and risk management solutions.
Q: What changes has your business seen since working with us?
Repeatedly I have seen Czarnikow’s value proposition to the FMCGs (Fast Moving Consumer Goods Companies) that I have worked with be a more holistic approach. Czarnikow touches different aspects of the sugar supply chain and customer needs, and recently has expanded also into food ingredients, a move I consider very smart and strategic long term.
Q: How do you think procurement has changed in the last 5 years, and what are your key focus areas for the future?
The global procurement function has become a key strategic business partner in global food/beverage companies, as consumers have become more demanding on the origin and transparency of the ingredients that are used in the products they eat/drink, but also demanding on the variety of products, such as more healthier and sustainable options.
Key focus areas for the coming years are: sustainability of food ingredients, digitalization of procurement function and agility.
Q: How has Czarnikow helped you meet those priorities?
Czarnikow continuously adapts itself quickly to the always changing needs of its customers, expanding their offering from only sugar/molasses into a portfolio of food ingredients, customised risk management programmes, end to end supply chain/logistics solutions everywhere, bringing and leading VIVE as a sustainability program for sugar and other ingredients.
Q: If you could describe Czarnikow in 3 words what would you say?
Holistic, agile, visionary.
Q: What has surprised you the most from working with Czarnikow?
The consistency of its service level across the regions they operate, same approach, same level of engagement and value proposition. This is NOT seen on Czarnikow’s closest competitors at all. And lastly but not least, Czarnikow always keeps re-inventing itself adapting quickly to the food/beverage industries needs and trends.